Terms of Service

Agreement

These Terms of Service ("Terms") govern your use of the Orbitline Product Studio website and your engagement with our services. By accessing our website or engaging with us, you agree to these Terms. If you do not agree, please do not use our website or services.

Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the website. Prohibited behavior includes:

• Harassing or causing distress or inconvenience to any person
• Obscene or offensive language or graphics
• Disrupting the normal flow of dialogue or otherwise acting disruptively
• Attempting to gain unauthorized access to our systems
• Transmitting viruses or malicious code

Intellectual Property Rights

All content on our website—including text, graphics, logos, images, and software—is the intellectual property of Orbitline Product Studio or our content suppliers. You may not reproduce, distribute, transmit, or display any content without our permission.

When you engage us for a project, you own all deliverables, code, design, and documentation we create. We retain the right to use general methodologies and learnings from projects (without disclosing your confidential information) to improve our services.

Project Engagements and Scope

Project scope, timeline, and fees are defined in a separate written agreement (Statement of Work or Engagement Letter). These Terms supplement but do not override those agreements. In case of conflict, the project agreement takes precedence.

Scope creep (requested work beyond the agreed scope) will be addressed through change orders or separate agreements. We reserve the right to adjust timelines if scope changes materially.

Limitation of Liability

To the extent permitted by law, Orbitline Product Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our website or services, including loss of data, business interruption, or lost profits—even if we have been advised of the possibility of such damages.

Our total liability for any claim shall not exceed the fees you have paid us for the specific project or service in question (or $1,000 if no fees have been paid).

Payment and Invoicing

For project engagements, fees are outlined in your project agreement. Invoices are due within the timeframe specified (typically 30 days). We reserve the right to suspend services for non-payment. Late payment may accrue interest at 1.5% per month or the maximum legal rate, whichever is lower.

Refunds for services rendered are not available unless there is a material failure on our part to deliver the agreed scope—in which case resolution will be negotiated in good faith.

Confidentiality

We respect your confidential information. Information you share during discovery, engagement discussions, or project work is treated as confidential unless you specify otherwise. We do not disclose client names, details, or deliverables without permission, except where legally required.

You agree that general methodologies, processes, and patterns we develop are not confidential and may be applied to other engagements.

Warranties and Disclaimers

We provide services "as is" and disclaim all other warranties—express or implied. We do not guarantee:

• That software will be error-free or meet all requirements (though we work diligently to achieve this)
• Uninterrupted availability or performance
• That the software will integrate perfectly with all third-party systems
• Future-proof or perpetual maintenance

Security and compliance are implemented according to industry standards and your specifications, but no system is 100% secure. You are responsible for regular backups and testing.

Termination of Services

Either party may terminate a project engagement with written notice. Termination terms, including payment for work completed and outstanding obligations, are outlined in your project agreement. Upon termination, we will:

• Deliver or return all deliverables and documentation
• Transfer ownership and access rights
• Cease using your confidential information

Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law provisions. Any disputes shall be resolved through good-faith negotiation and, if necessary, through the courts of London.

Indemnification

You agree to indemnify, defend, and hold harmless Orbitline Product Studio, its officers, directors, employees, and agents from any claims, damages, or costs arising from:

• Your use of our website or services in violation of these Terms
• Your content, data, or specifications provided to us
• Third-party intellectual property claims related to your content or requirements

Changes to Terms

We may update these Terms from time to time. For existing projects, the terms under which you engaged remain in effect. For new engagements or website use, the updated Terms apply. Material changes will be communicated to you in advance.

Entire Agreement

These Terms, together with any project agreement and privacy policy, constitute the entire agreement between you and Orbitline Product Studio. No other representations or agreements (whether written or verbal) supersede these Terms unless signed by an authorized representative of Orbitline.

Contact for Legal Questions

If you have questions about these Terms or our policies, please contact us at: